What to Say to the Airline Agent After You Miss Your Flight
How you ask can change the result. A calm, clear request usually works best.
Start with the facts
“I missed my flight to [city]. Could you help me find the next available option?”
Ask for the best option
“Is standby available on a later flight today?”
Ask about fees politely
“Is there any way the change fee can be reduced or waived?”
Protect your return
“I still plan to travel. Could you keep my remaining flights active?”
Ask for taxes and fees
“If I can’t travel, can unused taxes and fees be refunded?”
Get it in writing
“Could you send me the new itinerary and any fee details by email?”
Tips
- Stay calm and polite
- Have your booking reference ready
- Don’t argue about who was at fault
Need help? Call +1-800-984-7414. Read this missed flight what to do guide too.
